Welcome to NexSolve Partners! These Terms of Service (“Terms”) govern your access to and use of the services provided by
NexSolve Partners (“NexSolve Partners,” “we,” “us,” or “our”). By accessing or using our website,
engaging our services, or interacting with us, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use our services.

1. Definitions

• “NexSolve Partners,” “we,” “us,” “our”: Refers to NexSolve Partners, a company incorporated under the laws of India.
• “Client,” “you,” “your”: Refers to any individual, company, or entity engaging with NexSolve Partners for services.
• “Services”: Refers to IT project management, project rescue & turnaround, strategic cloud adoption advisory, end-to-end delivery management, business consulting, vendor oversight & quality assurance, digital marketing guidance, web & app development advocacy, and other related consulting services as detailed in a Statement of Work (SOW) or Service Agreement.
• “Agreement”: Refers to these Terms of Service, along with any executed Memorandum of Engagement (MOE), Statement of Work (SOW), Service Agreement, NDA, Partnership Agreement, or Consultant Agreement.
• “Confidential Information”: Non-public information disclosed by either party, including business plans, financial data, technical details, client lists, contracts, software, and trade secrets.
• “Intellectual Property” (IP): Refers to patents, copyrights, trademarks, trade secrets, and other IP rights.
• “Statement of Work” (SOW): A detailed document outlining project scope, deliverables, timelines, and payment terms.

2. Services

1. Scope of Services: NexSolve Partners will provide Services as agreed in the SOW or Service Agreement.
2. Changes to Scope: Any changes must be mutually agreed upon in writing and may affect fees or timelines.
3. Methodologies: Services will follow NexSolve Partners’ proprietary “Proven Adaptive Methodologies” (PAM) framework.

3. Client Responsibilities

1. Cooperation: Client must provide timely access to information, resources, and approvals.
2. Data & Content: Client is responsible for accuracy and legality of provided data/content.
3. Approvals: Client will review and approve deliverables as outlined in agreements.
4. Payments: Client agrees to follow payment schedule and terms.

4. Payment Terms

1. Fees: As specified in the executed SOW or Service Agreement.
2. Payment Schedule:
   • 30% upfront upon signing the Agreement
   • 30% at project midpoint
   • 40% upon final delivery (held in escrow)
3. Escrow: Final 40% held until approval or refund request.
4. Refund Policy: 40% refund possible if unsatisfied, subject to Service Agreement terms.
5. Late Payments: Interest at 1.5% per month may apply.

5. Confidentiality

Both parties agree to maintain strict confidentiality of all information. Obligations survive termination for 3 years.

6. Intellectual Property

1. Pre-existing IP: Each party retains ownership of pre-existing IP.
2. Project IP: Upon full payment, Client owns deliverables; NexSolve Partners retains ownership of its frameworks and tools.

7. Warranties & Disclaimers

1. Service Quality: Services will be performed professionally and to industry standards.
2. Disclaimer: No other warranties, express or implied, including merchantability or fitness for purpose.

8. Limitation of Liability

NexSolve Partners is not liable for indirect, incidental, special, or consequential damages.
Liability is limited to the total amount paid by the Client in the past 12 months.

9. Indemnification

Client agrees to indemnify and hold harmless NexSolve Partners, its officers, employees, and agents against all claims, damages, or expenses.

10. Term & Termination

1. Term: Effective for the duration of the engagement.
2. Termination for Cause: Either party may terminate with a 30-day cure period for material breach.
3. Effect of Termination: Client pays for services up to termination; confidentiality obligations survive.

11. Dispute Resolution & Governing Law

1. Amicable Resolution: Both parties will attempt good-faith negotiations.
2. Mediation/Arbitration: Disputes may be referred to mediation/arbitration in India.
3. Governing Law: Indian laws apply.

12. Miscellaneous

1. Entire Agreement: These Terms plus executed agreements form the complete contract.
2. Amendments: Must be in writing and signed by both parties.
3. Assignment: Neither party may assign without consent.

Contact Information

Email: info@nexsolvepartners.com
Phone: +91 8962957493