NexSolve Partners (“NexSolve Partners,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and share your information when you interact with our website, engage our services, or communicate with us. We encourage you to read this policy carefully to understand our practices regarding your data.

1. Introduction

At NexSolve Partners, your trust is paramount. We are dedicated to transparent data practices and ensuring that your personal information is handled with care and in compliance with applicable data protection laws, including the Information Technology Act, 2000, and its amendments in India.

2. Information We Collect

We collect various types of information to provide and improve our Services:

2.1. Personal Information: This is information that can be used to identify you directly or indirectly. We may collect:

• Contact Details: Name, email address, phone number, company name, job title, and physical address.
• Professional Information: Information related to your business needs, project details, and challenges when you inquire about or engage our Services.
• Payment Information: Details necessary for processing payments (e.g., billing address), though actual payment processing is often handled by secure third-party payment gateways.
• Communication Data: Records of your communications with us (e.g., emails, chat transcripts, meeting notes).

2.2. Usage Data: When you visit our website, we automatically collect certain information about your device and browsing activity, such as:

• IP Address: Your device’s Internet Protocol address.
• Browser Type and Version: Information about the web browser you are using.
• Pages Visited: The specific pages of our website you view.
• Time Spent: The time and date of your visit and the duration spent on those pages.
• Device Information: Type of device, operating system, unique device identifiers.
• Referral Source: The website you came from to reach our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons) to collect information about your browsing behavior, remember your preferences, and improve your user experience. You can manage your cookie preferences through your browser settings.

2.3. Information from Third Parties: We may receive information about you from third-party sources, such as business partners, marketing agencies, or public databases, where such data is lawfully shared.

3. How We Use Your Information

We use the collected information for various purposes, primarily to deliver and enhance our Services:

3.1. To Provide and Manage Services:

• To respond to your inquiries and provide information about our Services.
• To fulfill our contractual obligations to you, including project management, delivery, and support.
• To process payments and manage billing.

3.2. To Communicate with You:

• To send you service-related updates, project progress reports, and important notifications.
• To send you marketing communications (with your consent, where required) about our new services, insights, or events that may be of interest to you. You can opt-out of marketing communications at any time.

3.3. To Improve Our Services:

• To analyze usage patterns and gather insights to enhance our website’s functionality, user experience, and service offerings.
• To conduct research and development to innovate and refine our methodologies.

3.4. For Security and Fraud Prevention:

• To protect our website, systems, and data from unauthorized access, cyber threats, and fraudulent activities.
• To verify your identity and ensure the security of your account.

3.5. For Legal Compliance:

• To comply with applicable laws, regulations, legal processes, and governmental requests.
• To enforce our Terms of Service and other agreements.

4. How We Share Your Information

We may share your information with third parties under specific circumstances:

4.1. Service Providers and Contractors: We may share your information with trusted third-party service providers, independent contractors, and IT vendors who perform services on our behalf (e.g., cloud hosting, payment processing, CRM, analytics, specialized technical services). These parties are contractually bound by strict confidentiality obligations and are only permitted to use your information for the purposes of providing services to NexSolve Partners.

4.2. Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of the business assets. We will notify you of any such change in ownership or control of your personal information.

4.3. Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of NexSolve Partners, (c) prevent or investigate possible wrongdoing in connection with the Services, or (d) protect the personal safety of users of the Services or the public.

4.4. With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

5. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, secure networks, and regular security audits. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the purpose of its processing.

7. Your Rights

You have certain rights regarding your personal information, subject to applicable law:

7.1. Access: You have the right to request access to the personal information we hold about you.
7.2. Correction: You can request that we correct any inaccurate or incomplete personal information.
7.3. Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
7.4. Objection: You have the right to object to the processing of your personal information under certain circumstances.
7.5. Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in Section 11.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@nexsolvepartners.com
• Phone: +91 8962957493